In an effort to accommodate the needs of the citizen of the State of Michigan, many of our call centers are multilingual. However, I ran across one the other day that needs some work.
The initial greeting from one of the call in lines give you a choice of 3 languages. And each of the choices announces itself in the correct language of choice. Unfortunately, the person that you are connected to only speaks English. So, even though you selected Arabic as the language of choice, the person answering the call doesn’t speak Arabic.
Well, it was a nice try anyway.
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