I recently received an email from AT&T advising me of the monthly electronic transfer from my checking account to pay for my phone bill.  Since it was $4 higher than usual, I decided to check my bill.

Now, I don’t actually receive a paper bill.  All I receive is an email from AT&T advising me that they are removing money from my checking account.  If I want to see the actual bill, I have to log into my account.

When I tried to log into my account, I discovered that I could not remember my login and password.  But, not to worry, a chat box appeared to help me with my problem.

When I told them that I could not remember my login and password, they asked what the name was on the account.  I told them that I didn’t know as I could not access my account.  And if I could access my account, then I wouldn’t be needing their help.  I asked for a supervisor.

I suspect that I will be terminating my AT&T service very shortly.