My drivers license was due to expire so I needed to get it renewed.  Unfortunately, they wanted to see me in person instead of letting me renew by mail.  DRAT!!  This meant that I would have to wait in their office for hours.

But then I remembered that one of the local offices always seemed to have almost no lines.  So, I thought that I would give it a shot first thing in the morning.  But when I arrived, the line to the office was out the door and down the walk.  Not good.  Maybe it would be better after lunch.  But when I stopped, there were 30 people ahead of me. So, I abandoned that idea and went to plan B.