Alesis DM10, Deja Vue All Over Again.

As Yogi Berra would say, “It Deja Vue all over again.”

Well, once I set up my drums, I got an error message on the control module. So, I called factory support for assistance.

Factory support was obviously outsourced to a private company. They were nice enough but they could only provide the basic suggestions such as “rebooting”. After several emails and phone calls, they instructed me to contact the store where I purchased the drums.

Since I had purchased the drums on line, I sent out an email to the retailer. The retailer was more than happy to help and sent me a “return authorization” for the controller.

Yesterday, I came home to find this.

Well, obviously, there was a communications failure. Instead of replacing the defective part, they sent out a whole new set of drums. At this point in time, I am not sure what to do. They have my defective part and I have their drum kit. My inclination is to take the part that I need from the kit and send the rest back.

I guess I will just wait for them to figure out what happened.

1 thought on “Alesis DM10, Deja Vue All Over Again.

  1. Pingback: Cheap Drum Kits, Better Than Second-Hand Drums For Sale Cheap Drum Kits

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